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1. Introduction

At ShareArchiver, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website, software, and services.

By accessing or using ShareArchiver.com, you agree to this policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

We may collect the following information:

  • Personal Information: Name, business email, phone number, company name, and account credentials.
  • Usage Information: IP addresses, browser type, device information, and activity on our platform.
  • Service Data: Files and data uploaded by customers for processing within our platform. We do not collect or store financial or sensitive personal information such as health data, banking details, or credit card information.

3. How We Use Information

We use collected information to:

  • Provide, maintain, and improve our software and services.
  • Communicate with you regarding product updates, service notices, or support inquiries.
  • Process transactions and issue billing statements.
  • Enforce compliance with our Terms and Conditions.
  • Meet legal and regulatory requirements.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by Canadian, U.S., or European law. Once information is no longer required, it will be securely deleted or anonymized.

5. Data Security

We implement industry-standard safeguards to protect your information from unauthorized access, use, or disclosure. While we strive to ensure maximum protection, no system can be guaranteed 100% secure.

6. Sharing of Information

We do not sell or rent your personal information. We may share data only with:

  • Trusted third-party providers that assist in delivering our services (e.g., hosting, billing).
  • Regulatory or legal authorities, if required by law.
  • Business partners in the event of mergers, acquisitions, or corporate restructuring.

7. Your Rights

Under Canadian Law (PIPEDA)

  • Access and request a copy of your personal information.
  • Request corrections or updates to your data.
  • Withdraw consent for processing, subject to legal or contractual restrictions.
  • File a complaint with the Office of the Privacy Commissioner of Canada.

Under EU/UK Law (GDPR/UK-GDPR)

If you are located in the European Union or United Kingdom, you have additional rights:

  • Right of access, rectification, and erasure of personal data.
  • Right to restrict or object to processing.
  • Right to data portability.
  • Right to withdraw consent at any time.
  • Right to lodge a complaint with a Data Protection Authority.

Our lawful bases for processing your personal data may include:

    • Performance of a contract.
    • Compliance with a legal obligation.
    • Legitimate business interests.
    • Your consent.

Under U.S. Law (CCPA/CPRA – California Residents)

If you are a California resident, you may exercise the following rights:

  • Request disclosure of the categories and specific pieces of personal information we have collected about you.
  • Request deletion of personal information, subject to certain exceptions.
  • Request that we do not sell or share your personal data (ShareArchiver does not sell data).
  • Non-discrimination for exercising these rights.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage.

  • For EU/UK users: cookies are only set with your consent, in compliance with GDPR/UK-GDPR.
  • For other regions: you can control cookies via your browser settings.

9. International Data Transfers

Your information may be processed and stored outside your country of residence. For EU/UK residents, we implement appropriate safeguards (such as Standard Contractual Clauses) to ensure your data remains protected when transferred internationally.

10. Updates to This Policy

Your information may be processed and stored outside your country of residence. For EU/UK residents, we implement appropriate safeguards (such as Standard Contractual Clauses) to ensure your data remains protected when transferred internationally.

11. Contact Information

If you have questions or requests about this Privacy Policy, contact us at:

Email: support@sharearchiver.com

Address:

ShareArchiver INC

700-2425 Matheson Blvd E

Mississauga, Ontario, Canada

L4W 5K4